Privacy Policy

KlenCars ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website and services, how we use it, and the choices you have. It applies to our website and to the mobile detailing, ceramic coating, and paint correction services we deliver in the greater Austin, Texas area.

When you request a quote, book a service, or contact us, we may collect:

• Contact details — name, phone number, email, and service ZIP code or address.
• Vehicle details — year, make, model, condition notes, and any photos you choose to share.
• Service preferences — the service you're interested in, preferred timing, and notes about your request.
• Technical data — standard browser and device information, such as IP address, pages visited, and referral source, collected through analytics tools.

We use the information you provide to:

• Respond to quote requests and confirm service scope and availability.
• Schedule and deliver detailing services at your location.
• Communicate about your appointment, including reminders and follow-ups.
• Improve our website, services, and customer experience.
• Meet legal, tax, and record-keeping obligations.

We do not sell your personal information. We may share it only when necessary to:

• Operate our booking and customer-management systems through trusted service providers who are bound by confidentiality obligations.
• Respond to a valid legal request or protect our rights.
• Complete a service you requested, for example by sharing your address with the technician assigned to your appointment.

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings. Disabling them may limit some site functionality.

We keep your information only as long as needed to provide our services and meet legal obligations. You may ask us to delete your data when it is no longer required, subject to any records we must retain by law.

You have the right to:

• Request access to or a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, where applicable.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at info@mg.klencars.com.

We take reasonable measures to protect your information, but no method of transmission over the internet is fully secure. We cannot guarantee absolute security, but we work to safeguard the data you entrust to us.

Our website may contain links to third-party sites, such as our online booking system. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will remove it.

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

Questions about this privacy policy can be sent to info@mg.klencars.com or by phone at (737) 343-7191.